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Archive for category: Our Stories

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Helping more Niagara residents transition safely from hospital to home

January 28, 2026/in News, Our Stories

Niagara Falls, ON – The Let’s Go Home (LEGHO) program in Niagara has received an additional $125,000 in one-time funding from the Ministry of Health to support clients through March 31, 2026. This investment builds on the program’s $500,000 base funding, helping expand capacity at a time when demand continues to grow.

LEGHO supports eligible older adults (65+) in hospital with a stable, non-emergency health condition and older adults (65+) living with dementia to return home safely after a hospital stay—and, where appropriate, to prevent avoidable hospital admissions—through a six-week bundle of coordinated community supports.

To date this fiscal year, 315 clients qualified for the program. The incremental funding is expected to support at least 50 additional clients.

“An emergency department visit can start at about $3,000 a day,” said Nadia White, Program Manager with Happy in My Home, Community Support Services of Niagara, lead organization for the NOHT-ÉSON initiative. “By comparison, a six-week bundle of services can be a more cost-effective way to help someone recover, regain confidence, and live independently at home.”

LEGHO is delivered through a coordinated network of partners. Niagara Health plays a key role by identifying eligible patients and initiating referrals through hospital discharge planning, while working collaboratively with community partners on process improvements and efficient transitions.

“Our Home First approach guides how we plan care once a patient no longer needs hospital-level services,” said Lisa Hildebrand, Niagara Health’s Director of Access and Flow and Regional Stroke Program.

“Hospitals are not the right place for recovery when care can be safely and appropriately provided at home, where patients are often more comfortable and supported. This investment is timely and important. It helps ensure people receive care in the right setting, at the right time, based on their clinical needs, while allowing hospitals to focus on delivering safe, high-quality care for patients who truly need to be here.”

For individuals living with cognitive impairment, the Alzheimer Society of Niagara Region provides specialized dementia-focused navigation services and caregiver respite for the program’s dementia stream, reflecting its expertise in dementia care.

“People living with dementia do best in familiar surroundings, not in busy hospital settings where symptoms can worsen,” said Teena Kindt, CEO of the Alzheimer Society of Niagara Region.

“Supporting individuals to return home quickly and safely helps preserve their independence and reduces unnecessary stress. Through LEGHO, families are connected to our dementia specialized services much earlier, and care partners receive in‑home respite to ensure no one is navigating this journey alone.”

In addition, the program’s community delivery model leverages partnerships with Meals on Wheels agencies across Niagara to support food security for clients, and brokered supports through home maintenance/repair services that can assist in complex situations such as hoarding-related safety concerns.

Program staff report that funding comes at an optimal time, as referrals are increasing due to cold and flu season.

“We’re seeing referrals come in quickly,” said Cherie Della-Gatta, LEGHO Supervisor. “This funding bump will be beneficial to many people, and our team has put strategies in place to ensure we can respond and support as many individuals as possible.”

As the program has matured, partners have refined service design to better match local needs—through the introduction of Safety at Home assessments to reduce fall risk and promote safe living environments.

LEGHO is designed to be flexible and client-led. The six-week bundle includes a minimum of three services, and clients may choose which supports best meet their needs (for example, Meals on Wheels, homemaking, transportation, respite and/or safety recommendations).

The program also supports caregivers by helping families understand available community services and navigate options beyond the initial six-week period.

“Even though it’s a six-week bundle, we often see people stay connected to supports long-term because families learn what’s available and how to access it,” said Della-Gatta.

https://noht-eson.ca/wp-content/uploads/LEGHO-2026.jpg 300 300 Ron Laroche https://noht-eson.ca/wp-content/uploads/NOHT_ESON_Logo_FINAL_spot-6.png Ron Laroche2026-01-28 14:51:312026-01-28 15:28:22Helping more Niagara residents transition safely from hospital to home

NOHT-ÉSON Unveils Strategic Plan to Enhance Care for Niagara Residents

November 1, 2024/in News, Our Stories

St. Catharines, ON – The Niagara Ontario Health Team-Équipe Santé Ontario (NOHT-ÉSON) proudly announces the launch of its comprehensive 2024-2027 strategic plan. Developed through an extensive and collaborative process that amplifies the diverse voices within the community, the plan is a testament to the commitment of the network and its partners to ensuring that every resident of Niagara has access to high-quality health and social care services.

A broad spectrum of community groups were engaged during the development process, including health and social care partners and individuals with lived experiences. Their invaluable insights have shaped the NOHT-ÉSON’s priorities for the next three years, allowing the organization to create a roadmap that reflects the needs of Niagara’s residents.

Central to our planning process was the involvement of patient/client and family/caregiver advisors, whose contributions have been instrumental in prioritizing the needs of those directly impacted by the health and social care system. This collaborative effort helped identify our strengths, challenges, and opportunities, resulting in a strategy grounded in evidence and community-driven insights.

“Our strategic plan sets a clear direction for enhancing care in Niagara,” said Sabrina Piluso, Executive Director of the NOHT-ÉSON. “We are committed to fostering a culture of trust, transparency, and accountability among our partners and to addressing disparities in access to high-quality care.”

The strategic plan is structured around six key pillars:

  • Indigenous Health: Ensure that health and social care services reflect Indigenous values and prioritize Indigenous voices in decision-making, and integrate Indigenous perspectives in all levels of planning.
  • System Integration: Build an integrated system that provides seamless access to care, services, and supports, improving transitions and service navigation for patients.
  • Safety and Inclusivity: Ensure that our health and social care system embraces and respects everyone in our community, providing safe and inclusive care regardless of race, ethnicity, or other factors.
  • Primary Care: Ensure timely and equitable access to primary health care services for all Niagara residents, fostering partnerships with family doctors and primary care teams.
  • Workforce: Develop a strong, healthy, and diverse workforce to meet community needs, focusing on recruitment, retention, and provider satisfaction.
  • Trust and Accountability: Foster a culture of trust, transparency, and accountability among partners through improved communication and performance monitoring.

The work of the NOHT-ÉSON and its partners is underway with key initiatives already in progress:

  • The NOHT-ÉSON is working diligently to ensure that every resident has timely access to primary care teams, establishing a strong foundation for ongoing health support.
  • Let’s Go Home (LEGHO) is helping seniors transition from the emergency department to their homes by offering essential community supports such as meal services, transportation, homemaking, and respite.
  • To better understand the needs and experiences of our health care workforce, the NOHT-ÉSON and its Health Human Resources Working Group has been conducting surveys to inform recruitment and retention strategies.

As the NOHT-ÉSON and its partners move forward, we will continue to provide updates on our progress toward achieving our goals and objectives through a webpage dedicated to the strategic plan. Together, we can build a healthier future for everyone in Niagara.

https://noht-eson.ca/wp-content/uploads/NOHT-ESON-Chevron-Thumbnail.jpg 300 300 Ron Laroche https://noht-eson.ca/wp-content/uploads/NOHT_ESON_Logo_FINAL_spot-6.png Ron Laroche2024-11-01 11:11:062024-11-04 11:23:12NOHT-ÉSON Unveils Strategic Plan to Enhance Care for Niagara Residents

Creating Connected Care Part II: Wherever, Whenever You Need It…

March 15, 2022/in Our Stories
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https://noht-eson.ca/wp-content/uploads/Carolyn-Mary.jpg 1325 1999 Carol Stewart-Kirkby https://noht-eson.ca/wp-content/uploads/NOHT_ESON_Logo_FINAL_spot-6.png Carol Stewart-Kirkby2022-03-15 21:39:262023-04-13 15:21:14Creating Connected Care Part II: Wherever, Whenever You Need It…

Creating Connected Care Part I: One Patient/Client Shares Her Story

March 8, 2022/in Our Stories
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https://noht-eson.ca/wp-content/uploads/Mary-and-Alesha.png 827 1208 Carol Stewart-Kirkby https://noht-eson.ca/wp-content/uploads/NOHT_ESON_Logo_FINAL_spot-6.png Carol Stewart-Kirkby2022-03-08 19:59:522023-04-13 15:21:15Creating Connected Care Part I: One Patient/Client Shares Her Story

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  • Helping more Niagara residents transition safely from hospital to homeJanuary 28, 2026 - 2:51 pm
  • Caregiver Experience SurveyJanuary 7, 2026 - 5:23 pm
  • Honouring Heather Winterstein and Standing Against Anti-Indigenous RacismDecember 10, 2025 - 10:48 am
  • Finding a family doctor or nurse practitioner in Niagara just got easierNovember 10, 2025 - 1:08 pm
  • Supporting Indigenous Evacuees with Care, Compassion and CollaborationSeptember 30, 2025 - 8:20 am

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Land Acknowledgment

We would like to begin by acknowledging that the land on which we gather is the traditional territory of the Haudenosaunee and Anishinaabeg. This territory is covered by the Upper Canada Treaties, is within the lands protected by the “Dish with One Spoon” wampum agreement and is directly adjacent to the Haldimand Treaty territory.

Today, this land continues to be the home of many Indigenous Peoples. Acknowledging ensures we reflect on our past and what changes can be made going forward to further the reconciliation process, and it reminds us that the great standard of living that we enjoy in Niagara is directly related to the resources and friendships of the Indigenous Peoples who make up this community.

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Updates

  • Helping more Niagara residents transition safely from hospital to homeJanuary 28, 2026 - 2:51 pm
  • Caregiver Experience SurveyJanuary 7, 2026 - 5:23 pm
  • Honouring Heather Winterstein and Standing Against Anti-Indigenous RacismDecember 10, 2025 - 10:48 am
  • Finding a family doctor or nurse practitioner in Niagara just got easierNovember 10, 2025 - 1:08 pm
  • Supporting Indigenous Evacuees with Care, Compassion and CollaborationSeptember 30, 2025 - 8:20 am

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Exceptional, connected care, now and for future generations. For emergencies call 9-1-1. #HealthyTogether

NiagaraOHT
niagaraoht NiagaraOHT @niagaraoht ·
28 Jan

Niagara’s Let’s Go Home program is getting a boost from the Ministry of Health—helping older adults (including those living with dementia) return home safely after a hospital stay.

Click on the link to read more about the program - https://tinyurl.com/da23vnjk

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niagaraoht NiagaraOHT @niagaraoht ·
26 Jan

Due to inclement weather, the Niagara North Family Health Team’s Cough, Cold and Flu Clinic in Niagara-on-the-Lake will not run this evening.
The next clinic is Wednesday, 4:30–8:00 p.m. at 101 Garrison Village Drive, NOTL.
Visit our webpage for more info: https://ow.ly/2O6Q50XZS46

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niagaraoht NiagaraOHT @niagaraoht ·
23 Jan

Extreme cold can be dangerous—especially for seniors, infants/children, people who are unhoused, and anyone working outdoors. Stay in heated spaces, dress in layers, and limit time outside. More tips and local supports from @NiagaraRegion: https://www.niagararegion.ca/emergency/hazards/extreme-cold.aspx

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niagaraoht NiagaraOHT @niagaraoht ·
20 Jan

The Palliative Care Working Group has launched a Caregiver Experience Survey for anyone supporting someone with a life-limiting illness. Your input will help identify how caregiver supports across Niagara can improve. Share your experience before Jan. 24. https://ow.ly/uAQ550Y0nLq

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niagaraoht NiagaraOHT @niagaraoht ·
20 Jan

Le Groupe de travail sur les soins palliatifs a lancé un sondage sur l’expérience des proches aidants destiné à toute personne qui soutient une personne vivant avec une maladie limitant l’espérance de vie. Partagez votre expérience d’ici le 24 janvier. https://ow.ly/mmBN50Y0nxN

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