Get Involved

Learn about opportunities to work with the
Niagara Ontario Health Team – Équipe Santé Ontario Niagara

Get Involved

The  Niagara Ontario Health Team – Équipe Santé Ontario Niagara  (NOHT-ÉSON) is committed to continuously finding ways to partner with organizations throughout Niagara to further integrate the region’s health care and drive positive outcomes and experiences for residents. We have an incremental plan and process in place to expand partnerships and provide opportunities for health care providers to get involved in the transformation of health care and implementation of the NOHT-ÉSON.

Guiding Principles: Niagara Ontario Health Team – Équipe Santé Ontario Niagara

Commitment to our Patients/Clients, Caregivers and Families and to the Quadruple Aim

In keeping with our respective organizational mission, vision, and value statements, delivering care that results in the best possible outcomes and experiences – to deliver better, faster, more coordinated, equitable and person-centred care is paramount to all that we do.

Authentic Partnership and Co-design

We are committed to authentic partnership and co-design in our planning and implementation, embedding the perspective of patients/clients, caregivers and families in our work every step of the way.

Collaborative Culture

Collaboration is grounded in recognizing our respective strengths, and we will be known for our culture of collaboration and co-design. We will “lean in” and collaborate in a safe and supportive way in order to identify opportunities to be more efficient and effective for the people we serve, rather than the interests we represent. We will share information and knowledge, and promote integrity, mutual respect and teamwork so that our patients/clients experience integrated care and seamless transitions throughout their care journey.

Population Health, Equity and Access

Using a population health approach, we are committed to eliminating barriers to access and achieving equitable, inclusive, respectful and culturally safe care and services, with particular focus on the unique barriers to health for Indigenous, Francophone or otherwise marginalized populations.

Coordination and Integration

Solutions that are coordinated and integrated will better serve our patients/clients, caregivers and families, transforming people’s experiences of care from disjointed to coordinated, reactive to proactive, and support the building of community capacity for prevention and early intervention.

Spread and Sustainability

We will act for the individual and learn for the population. The savings we create through collaborative efforts will be used to further NOHT-ESON joint efforts to better serve our attributed population.

Innovation and Excellence

A commitment to innovation and excellence will underpin the work of our OHT. We face common challenges and through our joint commitment to innovation and excellence, we will be creative and evidence-based in our solutions.

Commitment to Quality Improvement

We commit to the application of a performance evaluation framework to support continuous quality improvement.

Creativity/Continuous Learning

We support a culture of critical thinking, continuous learning and creativity to better service our patients/clients, families, caregivers, partners and broader community.

Commitment to a Journey

We commit to ongoing planning and evolution of our programs and services. Our planning will be continuous and will evolve and mature through our ongoing discussions and engagement.

NOHT-ÉSON adopted the provincial patient declaration of values in 2021 to strengthen its commitment to patient-centred care. Please read the declaration here.

Become a Partner

To become a partner of the NOHT-ÉSON, health care providers must be located in one of the eligible Niagara communities and provide an eligible category of service. Eligible communities include Fort Erie, Lincoln, Niagara Falls, Niagara-on-the-Lake, Pelham, Port Colborne, St. Catharines, Thorold, Wainfleet and Welland. Healthcare providers located in the communities of West Lincoln and Grimsby are eligible to join the Hamilton Ontario Health Team.

Eligible health care categories include:

  • Primary Care (including inter-professional primary care and physicians)
  • Secondary Care (i.e. – in-patient and ambulatory medical and surgical services, including specialist services)
  • Home Care
  • Community Support Services
  • Mental Health and Addictions Services
  • Health Promotion and Disease Prevention Services
  • Rehabilitation and Complex Care
  • Palliative Care (i.e. – hospice)
  • Residential Care and Short-Term Transitional Care (i.e. – supportive housing, long-term care homes, retirement homes)
  • Long-Term Care Home Placement
  • Emergency Health Services
  • Laboratory and Diagnostic Services
  • Midwifery Services

If your organization is eligible under the above criteria, please email to learn about next steps.

Patient, Client, Family, and Caregiver Involvement

The NOHT-ÉSON recognizes the important role played by patients, clients, families and caregivers in creating an integrated health care system for the Niagara Region. Currently, the NOHT-ÉSON has Patient/Client & Family/Caregiver Representatives on its engagement committee, and we are continuously developing opportunities for patients, clients, families and caregivers to engage and contribute to the initiatives of the NOHT-ÉSON. If you would like to receive communications from NOHT-ÉSON, including our newsletter, information about events, opportunities for involvement, and more, please fill in the form by clicking the link below.

Members of the Public

The NOHT-ÉSON serves the people of Niagara. As such, we firmly believe that all residents of Niagara should have a say and opportunities to contribute to the ongoing development and improvement of the region’s health care system. Members of the public can stay informed and learn about opportunities for involvement by clicking the link below.

Community Engagement Contact Form
Select all that apply.