NOHT-ÉSON Unveils Strategic Plan to Enhance Care for Niagara Residents

November 1, 2024/in News, Our Stories

St. Catharines, ON – The Niagara Ontario Health Team-Équipe Santé Ontario (NOHT-ÉSON) proudly announces the launch of its comprehensive 2024-2027 strategic plan. Developed through an extensive and collaborative process that amplifies the diverse voices within the community, the plan is a testament to the commitment of the network and its partners to ensuring that every resident of Niagara has access to high-quality health and social care services.

A broad spectrum of community groups were engaged during the development process, including health and social care partners and individuals with lived experiences. Their invaluable insights have shaped the NOHT-ÉSON’s priorities for the next three years, allowing the organization to create a roadmap that reflects the needs of Niagara’s residents.

Central to our planning process was the involvement of patient/client and family/caregiver advisors, whose contributions have been instrumental in prioritizing the needs of those directly impacted by the health and social care system. This collaborative effort helped identify our strengths, challenges, and opportunities, resulting in a strategy grounded in evidence and community-driven insights.

“Our strategic plan sets a clear direction for enhancing care in Niagara,” said Sabrina Piluso, Executive Director of the NOHT-ÉSON. “We are committed to fostering a culture of trust, transparency, and accountability among our partners and to addressing disparities in access to high-quality care.”

The strategic plan is structured around six key pillars:

  • Indigenous Health: Ensure that health and social care services reflect Indigenous values and prioritize Indigenous voices in decision-making, and integrate Indigenous perspectives in all levels of planning.
  • System Integration: Build an integrated system that provides seamless access to care, services, and supports, improving transitions and service navigation for patients.
  • Safety and Inclusivity: Ensure that our health and social care system embraces and respects everyone in our community, providing safe and inclusive care regardless of race, ethnicity, or other factors.
  • Primary Care: Ensure timely and equitable access to primary health care services for all Niagara residents, fostering partnerships with family doctors and primary care teams.
  • Workforce: Develop a strong, healthy, and diverse workforce to meet community needs, focusing on recruitment, retention, and provider satisfaction.
  • Trust and Accountability: Foster a culture of trust, transparency, and accountability among partners through improved communication and performance monitoring.

The work of the NOHT-ÉSON and its partners is underway with key initiatives already in progress:

  • The NOHT-ÉSON is working diligently to ensure that every resident has timely access to primary care teams, establishing a strong foundation for ongoing health support.
  • Let’s Go Home (LEGHO) is helping seniors transition from the emergency department to their homes by offering essential community supports such as meal services, transportation, homemaking, and respite.
  • To better understand the needs and experiences of our health care workforce, the NOHT-ÉSON and its Health Human Resources Working Group has been conducting surveys to inform recruitment and retention strategies.

As the NOHT-ÉSON and its partners move forward, we will continue to provide updates on our progress toward achieving our goals and objectives through a webpage dedicated to the strategic plan. Together, we can build a healthier future for everyone in Niagara.

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We would like to begin by acknowledging that the land on which we gather is the traditional territory of the Haudenosaunee and Anishinaabeg. This territory is covered by the Upper Canada Treaties, is within the lands protected by the “Dish with One Spoon” wampum agreement and is directly adjacent to the Haldimand Treaty territory.

Today, this land continues to be the home of many Indigenous Peoples. Acknowledging ensures we reflect on our past and what changes can be made going forward to further the reconciliation process, and it reminds us that the great standard of living that we enjoy in Niagara is directly related to the resources and friendships of the Indigenous Peoples who make up this community.

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  • Supporting Indigenous Evacuees with Care, Compassion and CollaborationSeptember 30, 2025 - 8:20 am
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niagaraoht NiagaraOHT @niagaraoht ·
8 Oct

Today, the NOHT-ÉSON visited Bridges CHC’s open house in Port Colborne as part of Community Health and Wellbeing Month. From diabetes education and physiotherapy to dental care supports, Bridges connects people in Fort Erie, Port Colborne, and Wainfleet to comprehensive care.

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niagaraoht NiagaraOHT @niagaraoht ·
6 Oct

Help Us Spread the Word! The NOHT-ÉSON's PCFC Advisory Council is seeking advisors with lived experience in Niagara’s health and social services. Please share this post in your networks and help amplify voices that matter most!📍 Apply now: https://ow.ly/GT4e50X7nxT

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niagaraoht NiagaraOHT @niagaraoht ·
30 Sep

Truth and Reconciliation calls us to listen, to learn, and to act. Today, we honour Survivors, their families, and communities—and we recognize the Indigenous and non-Indigenous organizations that supported evacuees this past summer. Read our statement: https://ow.ly/guIz50X4h4x

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niagaraoht NiagaraOHT @niagaraoht ·
25 Sep

💚🤍 Today, the NOHT-ÉSON proudly joins in celebrating the 50th anniversary of the Franco-Ontarian Flag! We were honoured to take part in today’s celebration in Port Colborne. 👉 Read our full statement here: https://ow.ly/SuGp50X2n6O

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niagaraoht NiagaraOHT @niagaraoht ·
25 Sep

💚🤍 Aujourd’hui, la NOHT-ÉSON souligne fièrement le 50e anniversaire du drapeau franco-ontarien, et nous avons eu l’honneur de participer à la célébration qui a eu lieu à Port Colborne. 👉 Lisez notre déclaration complète ici : https://ow.ly/M6iU50X2n2t

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