COVID, Cold, and Flu Care Clinics

The Niagara region’s five COVID, Cold, and Flu Care Clinics (CCFCCs) will permanently close their doors on Friday, March 31, 2023. Visit volumes have reached a point where clinics are no longer required to remain open.

Despite the closure of the CCFCCs, respiratory illnesses and COVID-19 remain present in the community. After March 31, 2023, the NOHT-ÉSON recommends people who have COVID-19 or symptoms of a respiratory illness do the following:

If you think you have COVID-19, seek treatment and don’t delay. You will need to start treatment within five days of the start of symptoms.

If you or your child have severe symptoms, call 911 or go to the emergency department.

For adults, severe symptoms include:

  • Shortness of breath
  • Chest pain
  • Loss of consciousness
  • Confusion

For children, severe symptoms include:

  • Working hard or straining to breathe – for example, the lower chest is moving in more than normal when the child breathes, the child is grunting, or the child’s nostrils are flaring
  • Bluish skin
  • Unable to breastfeed or drink
  • Very sleepy or difficult to wake
  • Peeing less than usual
  • Fever with rash
  • Seizures or convulsions
  • Fever in an infant younger than three months

If you are worried your child is seriously ill, call 911 or go to the emergency department.

The COVID, Cold, and Flu Care Clinics and their hours of operation are listed below.

All appointments for the Niagara Health CCFCC must be booked by calling 905-378-4647, ext. 41985. The Niagara Health CCFCC are closed on statutory holidays.

All appointments for the primary care CCFCCs must be booked by calling 289-267-2879. Primary care CCFCCs are closed on statutory holidays.

People are asked to bring their health card with them to their appointment. However, a health card is not a requirement to receive care at a COVID, Cold, and Flu Care Clinic.

Centre de santé communautaire Hamilton/Niagara

Vanier site – 1 Vanier Drive, Welland

Saturday – 9 a.m. to 5 p.m.

Niagara Health

Niagara Falls site – 5546 Portage Road, Niagara Falls

Monday – 8 a.m. to 12 p.m.

Wednesday – 8 a.m. to 12 p.m.

Friday – 8 a.m. to 12 p.m.

Niagara North Family Health Team

Carlton site – 145 Carlton Street, Unit 7, St. Catharines

Monday – 5 p.m. to 8 p.m.

Tuesday – 5 p.m. to 8 p.m.

Wednesday – 5 p.m. to 8 p.m.

Thursday – 12 p.m. to 8 p.m.

Friday – 5 p.m. to 8 p.m.

Niagara North Family Health Team

Virgil site – 1882 Niagara Stone Road, Niagara-on-the-Lake

Thursday – 12 p.m. to 8 p.m.

Friday – 9 a.m. to 5 p.m.

Quest Community Health Centre

145 Queenston Street, St. Catharines

Tuesday – 4:30 p.m. to 8 p.m.

Wednesday – 4:30 p.m. to 8 p.m.

Thursday  – 4:30 p.m. to 8 p.m.